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Alexa has come a long way since it was first introduced in 2014. With rapid advancements in AI, Alexa is poised to become even more conversational, personalized and useful. Amazon recently previewed some exciting new capabilities powered by a custom large language model that will redefine the Alexa experience.
A Smarter, More Conversational Alexa
The new AI-powered Alexa will be more conversational in several ways:
Understanding Non-Verbal Cues
By combining inputs from Echo's camera, microphone and sensors, Alexa will be better able to process non-verbal cues like body language, presence detection, etc. This will make conversations feel more natural and human-like.
Reduced Latency
Conversations will flow smoother with reduced latency. Alexa will provide succinct, relevant responses of an appropriate length for voice interactions. You can follow up for more details.
Maintaining Context
Just like humans do, Alexa will maintain context between exchanges and recall relevant details without needing repeated information. Ask about a museum and then ask follow-ups without restating the name or day.
Expressing a Point of View
Alexa will develop more of a personality and offer opinions to make conversations more engaging. For example, it can recommend movies that should have won Oscars.
More Useful in the Real World
The new Alexa will better bridge the gap between conversation and action:
Integration with APIs
With connections to hundreds of thousands of APIs, Alexa will reliably invoke services to take appropriate real-world actions.
Processing Ambiguity
Alexa will understand nuance and ambiguity more like a human to smartly take actions. For instance, you can fully program Routines just by voice now.
Personalized to You
This Alexa takes personalization to the next level:
Tailored to Your Preferences
Alexa will deliver unique experiences tailored to the preferences, services, devices and info you've shared.
Contextual Awareness
Just like a human conversation, Alexa will shape responses based on contextual factors like your previous exchanges, environment, etc.
Designed for Trust
Even with exciting new capabilities, Alexa remains committed to:
Protecting Privacy
Experiences will be designed to safeguard customers' privacy and give them transparency and control.
Prioritizing Security
Security remains a top priority to earn customers' trust in welcoming Alexa into their homes.
Avoiding Trade-offs
There will be no trade-offs between performance and trustworthiness. Alexa will balance both.
Enhanced Core Components
Key features like wake word detection, speech recognition and text-to-speech are all being upgraded:
Visual ID to Initiate Interactions
With Visual ID, customers can start conversations simply by facing an Echo Show screen instead of using a wake word.
More Accurate Speech Recognition
A new engine will adjust to natural pauses, hesitation and other conversational speech patterns.
More Expressive Text-to-Speech
A large transformer model makes Alexa's voice more attuned to conversational cues and context.
Get High-Quality Data Labeling from the AI Experts
As Amazon works to train Alexa's new natural language capabilities, high-quality data labeling will be critical. We at Sapien specialize in providing top-notch data annotation services to fuel the development of innovative AI systems.
If you're developing a conversational AI product like Alexa and need reliable data tagging and classification, book a demo with us today.
