What is SOC 2, and Why Does It Matter?

SOC 2 Type II is more than a badge of honor; it is an assurance that Sapien operates with the highest standards of security, availability, and confidentiality. SOC 2 is a comprehensive audit framework developed by the American Institute of Certified Public Accountants (AICPA). It evaluates an organization’s adherence to industry-recognized trust principles for security, privacy, and integrity. Successfully passing this audit signals that Sapien has implemented robust controls and processes to safeguard sensitive information.

An SOC 2 Type II certification means greater confidence in our ability to protect sensitive data and deliver reliable services. In an industry where trust is paramount, this certification strengthens our position as a leader in enabling companies to source and structure the data they need to build better AI models.

Why Did Sapien Pursue SOC 2 Certification?

Sapien is a decentralized data foundry connecting enterprise AI with human AI trainers, which produce and structure frontier data through gamified tasks. As our services continue to scale and support a growing number of clients across industries, we recognize the increasing importance of ensuring that every piece of data entrusted to us is treated with the utmost of care. By pursuing SOC 2 certification, we’re not only demonstrating our commitment to rigorous standards but also making a clear statement: the trust of our clients, partners, employees, and community matters, and we take it seriously.

Our SOC 2 certification means:

• Enhanced Data Security: Sensitive data is protected by industry-leading security protocols, giving peace of mind.
• Transparency: Our SOC 2 audit validates that our systems and processes meet stringent standards, ensuring reliability and accountability.

Competitive Advantage: For organizations seeking trusted data labeling partners, our certification simplifies vendor due diligence and reinforces trust in choosing Sapien.

Beyond the immediate benefits, SOC 2 compliance also enables us to better align with the needs of regulated industries, such as healthcare, finance, and technology. By meeting these standards, we’re positioned to deliver even greater value to organizations operating in these critical sectors.

Our Journey to SOC 2 Compliance

Earning SOC 2 certification is no small feat. It required months of meticulous preparation, cross-team collaboration, and the implementation of cutting-edge security measures. From refining our internal controls to undergoing a comprehensive external audit, this milestone reflects our dedication to operational excellence.

The process involved:

• Conducting a thorough evaluation of our existing systems and identifying areas for enhancement.
• Implementing robust policies and procedures to address every aspect of the SOC 2 framework.
• Partnering with leading auditors to ensure an unbiased and comprehensive assessment of our operations.

This certification is not just a reflection of our systems but also of our culture—a culture that prioritizes accountability and continuous improvement.

Looking Ahead

While we celebrate this accomplishment, our journey doesn’t end here. SOC 2 compliance is an ongoing commitment, and we’re proud to have achieved SOC 2 Type II certification, which involves continuous monitoring and evaluation over an extended period. This milestone solidifies our commitment to upholding the highest standards of security and operational excellence.

We are excited about the road ahead and what this milestone represents for Sapien and our stakeholders. With SOC 2 Type II certification, we reaffirm our dedication to innovation, trust, and excellence. Together, we are shaping a future where data empowers progress and integrity is at the heart of everything we do.